The fully managed operating model for modern businesses.

Managed IT Services (ITaaS)

Our Managed IT Services (ITaaS) replace traditional IT support with a fully managed, subscription-based operational model. We deliver predictable monthly costs, enterprise-grade security, clear operational ownership, and audit-ready governance for regulated and growing organisations.

What is IT as a Service?

IT as a Service (ITaaS) moves technology from a capital expense and a management headache to a predictable operating cost.
Instead of buying servers, paying for hourly support, and hoping nothing breaks, ITaaS provides your entire IT function. Our Managed IT service covers infrastructure, security, licensing, support and strategy – for a fixed monthly fee. We don’t just “fix computers”; we take operational responsibility for your digital estate, enabling you to meet the governance standards required by regulators and insurers.

What’s included?

The Full Subscription Stack. See exactly what’s included in the monthly service, with no hidden scope or assumptions. Our managed IT services bundle platform, network, servers, IT support, endpoints, and security into one contract. While optional capabilities are offered as Add-On Packs.

Per Platform: Covers the shared platforms that underpin your IT estate, including M365, identity services, device management, security baselines, and standard application platforms.
Per Site: Covers the support and operation of on-site infrastructure, networks and connectivity, scaled to the needs of each location.
Per User: Covers access to our service desk, user support, onboarding and leaver processes.
Per Device: Covers the ongoing management, monitoring, and reliability of laptops, servers, and mobile devices.
Subscriptions: Microsoft 365 licences and other additional software subscriptions are itemised clearly where applicable.

Who is ITaaS for?

IT That Moves With You. Our IT-as-a-Service (ITaaS) model focuses on long-term reliability and security, moving beyond the cycle of one-off fixes.

This approach is built for organisations that view IT as a strategic asset. It is ideal for businesses that require high standards of governance, rely on technology for daily operations, and need a scalable foundation that supports growth and compliance.

Discussing IT budget

Strategy, Security & Governance

From Helpdesk to Boardroom Strategy. Modern business requires more than just “fixing printers.” Through scheduled Technology Business Reviews (TBRs), we bridge the gap between daily support and long-term strategy.

We align your technology roadmap with your specific goals – whether you are scaling to new locations, automating workflows with AI, or pursuing cyber essentials and rigorous ISO standards. We ensure your infrastructure isn’t just functional; it’s a defensible, compliant asset that drives your business forward.

Signs it is Time to Switch

Changing IT partners is a big decision, but staying with a provider that can’t keep pace is a bigger risk. If you recognise these signs, your business is ready for a managed partnership:

Communication: From “Ticket Black Holes” to proactive updates.
Finance: From unpredictable “Bill Shock” to a transparent, flat monthly fee with predictable cash-flow.
Compliance: From “Audit Panic” to a defensible, documented security posture – ready for regulators or insurers.
Reliability: From recurring “Band-Aid” fixes to root-cause resolution.
Security: From optional “Add-Ons” to security embedded by design.
Strategy: From “keeping the lights on” to a clear technology roadmap.

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Why Managed IT Services Instead of Traditional IT Support?

We bridge the gap between “fixing printers” and “boardroom strategy.” Through scheduled Technology Business Reviews (TBRs), we ensure your technology roadmap aligns with your business goals – whether that is opening a new office, acquiring a competitor, or preparing for an ISO audit.

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