The fully managed operating model for modern businesses.

Managed IT Services (ITaaS)

Q: Do we have to move everything to the cloud?

Not necessarily. While we standardise on Microsoft 365 and Azure for modern efficiency, we also support hybrid environments. We will assess your current infrastructure and design a roadmap that moves you to the cloud at a pace that suits your business.

Q: What happens to our existing systems and suppliers?

We take over the management of your existing vendors. Whether it’s your internet provider (ISP) or a line-of-business application, we become the single point of contact, so you don't have to sit in call queues.

Q: How does ITaaS handle security?

Security is embedded, not an optional extra. Our service includes enterprise-grade protection as standard, including Sophos MDR (Managed Detection & Response), and rigorous patching policies to meet Cyber Essentials and insurance standards.

Q: What’s the first step if we want to explore ITaaS?

The first step is a Discovery Call or a Site Audit . We will review your current setup, identify any security gaps or risks, and provide a clear proposal showing exactly how ITaaS would look for your business.

Our Managed IT Services (ITaaS) replace traditional IT support with a fully managed, subscription-based operational model. We deliver predictable monthly costs, enterprise-grade security, clear operational ownership, and audit-ready governance for regulated and growing organisations.

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What is IT as a Service?

IT as a Service (ITaaS) moves technology from a capital expense and a management headache to a predictable operating cost.
Instead of buying servers, paying for hourly support, and hoping nothing breaks, ITaaS provides your entire IT function – infrastructure, security, licensing, and support – for a fixed monthly fee. We don’t just “fix computers”; we take full operational responsibility for your digital estate, ensuring you meet the governance standards required by regulators and insurers.

1. What’s Included

The Full Subscription Stack
See exactly what’s included in the monthly service, with no hidden scope or assumptions. Our managed IT services bundle platform, network, servers, support, endpoints, and security into one contract.

View What’s Included

View Add-On Packs

2. How It Works

From Audit to Operations
We don’t just “switch it on.” Explore our structured 5-step onboarding methodology, from the initial risk assessment to the daily operational loop and strategic review rhythm.

View the Onboarding Process

3. Who Is It For?

Built for Real Operations
Our service is designed for organisations where IT uptime, security, and reliability directly affect how the business operates day to day. See whether this model is the right fit for your business.

See If This Is Right for You

We Take the Operational Risk

Instead of worrying about uptime, transfer the risk to us. The decision to switch IT partners often happens when you hit an “operational ceiling” -where slow response times and security risks start holding you back. We replace “best effort” support with full operational accountability. We don’t just fix computers; we take formal responsibility for the reliability and compliance of your IT estate, ensuring your risks are managed by professionals.

Predictable Costs & No “Bill Shock”

Eliminate unexpected invoices with a fixed monthly subscription. Traditional IT support often punishes you with hourly charges right when you have a crisis. Our ITaaS model removes this financial volatility entirely. With transparent per-user and per-device billing, your IT costs scale linearly with your headcount. This makes budgeting simple and accurate, ensuring you never face a surprise bill for routine maintenance or critical repairs.

Strategy, Security & Governance Built-In

Bridge the gap between “fixing printers” and boardroom strategy. Modern businesses need more than just a helpdesk. Through scheduled Technology Business Reviews (TBRs), we align your technology roadmap with your business goals – whether you are opening a new office or preparing for an ISO audit. We ensure your environment is not just functional, but defensible and compliant.

Powered by Enterprise Standards

We do not experiment with your business. Our service is built on the same enterprise-grade technology stack trusted by global banks and governments. By standardising on Microsoft 365 and Azure for your infrastructure, and layering best-in-class security controls from Sophos, Datto, and Huntress, we ensure your environment is not just functional, but defensible. This curated stack allows us to deliver a service that is secure by design, fully supported, and compliant with the rigorous standards of modern cyber insurance.

FAQ

What is IT as a Service (ITaaS)?

IT as a Service is a subscription-based model for IT support. Instead of paying for hourly fixes when things break, ITaaS provides your entire IT function – including security, licensing, helpdesk, and strategy – for a fixed monthly fee. It shifts IT from a capital expense to a predictable operating cost.

How is ITaaS different from traditional IT support?

Traditional support (break-fix) profits when your technology fails, charging you hourly to fix it. ITaaS aligns our interests with yours; because you pay a flat fee, we profit only when your technology works perfectly. This drives us to prevent problems before they happen.

Do we have to move everything to the cloud?

Not necessarily. While we standardise on Microsoft 365 and Azure for modern efficiency, we also support hybrid environments. We will assess your current infrastructure and design a roadmap that moves you to the cloud at a pace that suits your business.

What happens to our existing systems and suppliers?

We take over the management of your existing vendors. Whether it’s your internet provider (ISP) or a line-of-business application, we become the single point of contact, so you don’t have to sit in call queues.

How does ITaaS handle security?

Security is embedded, not an optional extra. Our service includes enterprise-grade protection as standard, including Sophos MDR (Managed Detection & Response), and rigorous patching policies to meet Cyber Essentials and insurance standards.

Is ITaaS suitable for small organisations?

Yes. ITaaS is scalable. Whether you have 5 users or 500, the per-user pricing model allows smaller organisations to access the same enterprise-grade security and support tools as large banks, without the massive upfront investment.

How does pricing work if everything is “as a service”?

We use a transparent Per-User and Per-Device billing model. You pay a single monthly rate that covers your Helpdesk, Microsoft 365 licensing, and Security tooling. There are no hidden call-out fees or hourly charges for support.

What’s the first step if we want to explore ITaaS?

The first step is a Discovery Call or a Site Audit. We will review your current setup, identify any security gaps or risks, and provide a clear proposal showing exactly how ITaaS would look for your business.

View What’s Included

View Add-On Packs

View the Onboarding Process

See If This Is Right for You

Stop Managing IT. Start Using It.

Move to a model that rewards uptime, security, and stability.

Book Your Assessment Scope Call