IT Support for Property Management
IT support for property management must protect sensitive data while keeping systems available across multiple properties.
Property management firms juggle tenant records, maintenance workflows, finances and regulatory obligations across dispersed sites. Our ITaaS model provides a secure, scalable and integrated IT platform that supports staff, contractors and tenants while maintaining control, visibility and compliance.
Industry Challenges
Tenant & landlord data protection
Sensitive personal and financial information must be stored and transmitted securely, with GDPR compliance. Weak controls can lead to breaches, complaints and regulatory action.
Disparate systems
Property management, accounting and CRM tools often run on separate platforms. Keeping them stable, integrated and up to date can be difficult without central oversight.
Mobile & field work
Site managers and maintenance teams need secure access to systems from tablets and phones. Lost or unmanaged devices must not expose tenant or financial data.
Maintenance coordination
Assigning, tracking and prioritising repairs requires clear workflows and visibility. Poor coordination increases response times and tenant dissatisfaction.
Portal uptime & communication
Tenants expect portals and payment gateways to be available 24×7. Outages quickly result in complaints and missed payments.
Scaling portfolios
More properties mean more users, sites and devices. IT costs and support workloads must scale predictably without constant reconfiguration.
How ITaaS Helps
Our IT support for property management is designed to secure data, support mobile teams and scale with growing portfolios
Secure tenant data
Encryption, multi‑factor authentication and data‑loss prevention policies keep records safe and compliant.
Platform stability
If required, we host your property and finance applications on a managed environment, and liaise with vendors if integration issues arise. We keep the OS, network and Microsoft 365 layer running smoothly.
Managed networks & devices
We patch and monitor your routers, firewalls and switches, enforce Wi‑Fi standards and manage company‑owned phones and tablets.
Document & collaboration tools
We provide secure SharePoint and Teams workspaces for leases, notices and maintenance requests; with scope for document workflow automation.
Helpdesk & proactive monitoring
Users get unlimited technical support for MTG‑managed devices and Microsoft 365; our monitoring tools detect issues before they cause downtime.
Transparent, scalable fees
Service fees scale with users, devices and sites. Any additional licence costs are itemised; projects like new site setups or portal redesigns are scoped separately.
Outcomes and Benefits
Unified data & security
Tenant and landlord information remains protected and centrally managed.
Fewer outages
Stable networks, portals and cloud services reduce disruption.
Efficient teams
Staff access systems securely whether on site or in the office.
Better tenant experience
Reliable portals and clear maintenance workflows increase satisfaction.
Confidence in compliance
Documented controls support housing and data protection obligations.
Predictable IT costs
Pricing scales with users, devices and operational complexity, not the number of properties managed.
Stop Managing IT. Start Using It.
Move to a model that rewards uptime, security, and stability.